Contact Us

This private reference site is not a government office. We cannot confirm custody, release anyone, post bond, or retrieve an official booking record. Contact the responsible public office directly.


Official Records Contacts

The Avery County Sheriff's Office and Detention Center are the primary contacts for a county booking or current jail question. Sheriff administration lists Monday through Friday, 8:30 a.m. to 4:30 p.m. The Sheriff's Office and Detention Center operate 24 hours a day, 365 days a year, though records staff may follow administrative hours.

Avery County Sheriff's Office and Detention Center
Mail: PO Box 426
Newland, NC 28657
Physical: 300 Schultz Circle
Newland, NC 28657
(828) 733-2071, ext. 1208
Ask for Records or Detention Records.

The official county page uses the mailing address. Secondary official-association and jail directories list the physical street and vary between “Schultz” and “Shultz,” so confirm the spelling before mailing or visiting. Route other questions by custody and record type:

  • For a county booking record or existing photo, review the Avery County search and request path, then ask Sheriff or Detention Records.
  • For a Newland, Banner Elk, or Beech Mountain police incident, contact the municipal police department that created the report.
  • For a filed criminal case, hearing, or disposition, use the Avery County Clerk of Superior Court and N.C. Courts Portal.
  • For custody alerts after a jail booking, use NC SAVAN or the VINELink North Carolina search.
  • For a person sentenced and transferred to state custody, use the North Carolina Department of Adult Correction offender search or public-records office.
  • For federal custody, use the Federal Bureau of Prisons locator. For immigration detention, use the official ICE detainee locator.